EterraFrequently asked questions
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Most cabinets take 4–8 weeks from confirmed order to delivery, depending on size and current order volume. Larger multi-compartment cabinets with storage can take longer — we'll confirm a lead time when we quote your order.
Total cabinet height is capped at 240cm. Depth has a practical minimum of 40cm for structural stability. There's no hard width limit, but any terrarium split into compartments needs each compartment at least 40cm wide.
Each cabinet is built as one piece, so we can't extend it after the fact. If you think you'll want to expand later, mention it when requesting a quote — we can plan for a modular arrangement instead.
Yes — all glass fronts are tempered safety glass in your choice of 4, 5, 6 or 8mm. Thicker glass is worth considering for larger or more active animals.
Yes, see our shipping & installation page for delivery areas, lead times and what to expect on delivery day.
A deposit is required to confirm your order and start the build, with the remaining balance due before delivery. Full terms are in our terms & conditions.
Because every cabinet is cut and built to your exact specification, changes and cancellations are only possible before production starts. See terms & conditions for details.
Yes — get in touch through the contact page with your requirements and we'll discuss a commercial order.
Still have questions?
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